Liverpool Animal Health Center

8205 Oswego Rd. Liverpool, NY 13090
312.632.2882
Please call us right away at 315-622-2882.

Sundays hours are 9:30am-12:00 for emergencies only.

For after hours emergency care call the Veterinary Medical Center of CNY at 315-446-7933.
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Meet Our Customer Service Team

Mason - Customer service at NY Vet

Robbilynn Mason, Lead CSR

Robbi is the master of reception! She handles all aspects of reception, many times efficiently multitasking several things at once. She is also responsible for training new employees in the department. Robbi is truly an asset to our team!

Years at LAHC: 20

Robbi began at Liverpool Animal Health Center in early 1995.

Diescher - NY Vet CSR

Patti Diescher, CSR

Patti began at LAHC in 2002 and has been personable with our clients ever since. Patti enjoys making special memorials for her friends’ animals by adopting a wolf in honor of their pet and creating framed scrapbooks for their home. Patti has a Brussel Griffon named Chewy (Chew-Chew or Chew-man-Chew as she calls him) who absolutely loves everybody and all other dogs.

Years at LAHC: 13

1995 Tompkin Cortland Community College – Human Services

Fallzone - Liverpool NY Veterinarian CSR

Megan Falzone, CSR

Felisha Francisco

Felisha is one of our part time CSR’s and started in August 2016.  She is a student at SUNY Oswego and is pursuing her B.A. in public justice.  Felisha has two dogs, Khloe and Riley, and a cat named Kitly.  When she is not busy with school and work she enjoys watching movies or Netflix, and loves to read!

Heather Wallace

Heather (or Heather Ann as we call her) is a part time CSR who started working here in August 2016.  Heather has a lot of previous experience as a CSR and works another job full time during the day at another medical facility.  Heather has an Associated degree in medical assisting from Bryant and Stratton.  When she is not busy with her two jobs she loves to spend time with her three kids.  She has three cats and tow fish at home also.

Melissa Badolato, Practice Manager

Melissa joined Liverpool Animal Health Center in June 2016.  She is our new Practice Manager.  Melissa was a manager at another local Veterinary Hospital for 7 years so she brings a lot of experience with her!  She looks forward to getting to know all the wonderful clients at LAHC and enjoys being able to help by leading a team of great people!  When she is not at the hospital she enjoys spending time with her husband and three kids.  Melissa has two cats named Larry and Annabella (Bella for short).

Greet & Wave

Greet and Wave keep an eye on the reception area for us. They like meeting all the animals and their people that come into our hospital and make sure everything goes along just swimmingly. Greet and Wave have always been in school. They can’t perform operations though, they aren’t Sturgeons. They do oversee weigh-ins, they really get scales. If you have any better puns please let minnow.